Join Canadian Fiber Optics Corp as a Customer Service Representative and engage with customers in a agile environment. Provide essential support for installation scheduling and service inquiries.This role requires an energetic and outgoing individual with 5+ years in customer service, sales, or retention, preferably within telecom. You will oversee Control Center activities, manage billing tasks, and offer Tier 1 support while ensuring high customer satisfaction.Key Responsibilities:Oversee Control Center operations effectivelyInteract with customers via multiple communication channelsSchedule installation and service activities with precisionPerform billing and accounts receivable tasksProvide Tier 1 support and escalate issues as neededRequirements:5+ years in customer service or sales rolesFinancial experience required for billing tasksExcellent verbal and written communication skillsStrong organizational and problem-solving abilitiesValid Class 5 driver's licenseLeverage your customer service expertise to enhance client interactions and service delivery with Canadian Fiber Optics Corp.

📌 Customer Service Representative At Cfoc (Calgary)
🏢 Canadian Fiber Optics
📍 Calgary