CA$21.60u2013CA$23.00 hourly

Full-time

Responsibilities

- Liaise with visitors, clients, and staff to address concerns and ensure a safe and welcoming environment.
- Communicate any concerns or issues with the Site Coordinator in a timely manner.
- Document and investigate security incidents and complaints according to established procedures.
- Ensure all standing orders and scheduled daily activities are carried out for each shift.
- Ensure site staff adhere to all Paladin Security and Baycrest Hospital security policies and procedures.
- Coach staff when necessary and ensure proper documentation is passed onto the Site Coordinator.
- Monitor and operate numerous systems including access control, CCTV, fire and life safety.
- Make emergency overhead announcements as needed.
- Answer telephones and dispatch calls in a timely and efficient manner.
- Assist in tracking and deployment of security staff
- Manage the issuance and return of facility keys and ID/Access cards
- Plan and implement shift work schedules to ensure adequate coverage
- Ensure all Security Officers have received mandatory training and maintain compliance with training requirements.
- Manage attendance and address any attendance‑related issues as needed
- Perform security audits to identify potential vulnerabilities and recommend corrective actions
- Provide proactive and reactive security patrols





Prerequisites

- Double Vaccinated - Full Vaccinated from COVID-19 with 2 doses minimum.
- Valid Ontario CPR and First Aid Certification Level C (WSIB approved provider)
- Must have a minimum 1-2 years of experience in team lead security
- Diploma in Justice studies/police foundations is considered an asset
- Experience in Dispatch is preferred
- Excellent customer service, and communication skills
- Ability to multitask and prioritize responsibilities in a quick‑paced environment
- Strong leadership abilities with a commitment to coaching and training
- Working knowledge of CCTV, access control systems, and other security equipment
- G class Drivers License
- Available to work continental shift
- Legally authorized to work in Canada
- Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)

Why choose Paladin?

- Competitive salary and benefits package.
- Daily pay available - your paycheck, on your schedule

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

First Aid, CPR Level C

Minimum of 1 year security experience

COVID Double Vaccinated

Minimum 1 Year of Dispatch or Scheduling Experience

Police Foundations Diploma / Law and Justice Studies Degree

📌 Registered Practical Nurse (RPN)- Emergency, PT (Toronto)
🏢 North York General Hospital
📍 Toronto