Service Experts seeks a dedicated Escalations Specialist to resolve high-priority customer complaints and preserve brand integrity. You will coordinate with Marketing, Legal and Field Leadership to ensure mutual resolutions and maintain customer relationships.
Responsibilities include overseeing escalation processes, de-escalating tense interactions, and working across departments to deliver timely solutions while following standardized procedures.
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📌 Senior Escalations Coordinator – Customer Care (Field)
🏢 Service Experts
📍 Field
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