Are you a highly organized and adaptable individual seeking a career where you can make a direct impact on patient care? As a Ward Clerk, Medicine/Cardiology at Mount Sinai Hospital, you will be at the heart of our health care team, ensuring seamless communication and coordination that directly impacts patient experiences.Is this you? Are you detail-oriented, tech-savvy, and passionate about delivering top-notch administrative support? Join our team and make a meaningful impact with your exceptional communication skills, adaptability to changing priorities, and dedication to maintaining high standards.Your proficiency with electronic systems and office software will shine as you contribute to departmental efficiency. Showcase your talent in managing patient flow and ensuring seamless transitions, all while fostering a positive experience for patients, families, and colleagues.You'll be an integral part of a team that values continuous learning and growth, all while contributing to the exceptional care we provide at Mount Sinai Hospital. Your skill in navigating challenging situations with professionalism and accuracy, coupled with your ability to prioritize effectively, will be invaluable in this role.In this role you will:Receive, greet and screen patients/families/visitors arriving to the unitCoordinate admissions, discharges and transfers within and external to the departmentProcess patient appointments (i.E. outpatient clinic referrals,



outpatient diagnostic imaging tests)Compile patient information and disassemble charts for Health RecordsOversee patient charts on the unit and for quality assurance purposesUtilize electronic systems to capture length of stay information pertinent to the patient's journeyProvide overall administrative support (i.E. answering/directing incoming telephone calls, updating whiteboards, photocopying, faxing, ordering of supplies, word processing)Provide customer service to patients and visitors by answering questions and assisting with wayfindingCoordinate the sterilization or repair of medical and office equipment.Collaborate with the Help Desk and Building Services around routine maintenance and requestsParticipate in activities to upgrade and enhance one's job-related knowledge/skills through in-service training sessions, quality improvement initiatives, and policy manual reviewAssist with the orientation of recent Ward ClerksPerform other duties consistent with the job classification as requiredJob Requirements:MandatorySuccessful completion of a diploma or degree from an accredited educational institution with preference given to those who have graduated from a secretarial studies program1 year of experience in a related roleProficiency with Patient Care SystemsSkills and KnowledgeProficiency with Microsoft Office including Word, Excel and OutlookMinimum 40 wpm keyboarding/data entry speedProven flexibility, initiative, organizational and problem solving/decision-making skillsDemonstrated ability to effectively interact with all levels of staff, patients and their families, as well as a team member both intra and interdepartmentallySkilled at setting priorities and handling multiple tasks simultaneouslyDemonstrated proficiency in communication skills, both verbal and writtenDemonstrated satisfactory work performance and attendance history #J-18808-Ljbffr

📌 Cardiology Ward Clerk — Patient Flow & Admin Support (Toronto)
🏢 Mount Sinai Hospital
📍 Toronto