Dropbox is seeking a Scaled Customer Success Manager in Canada to drive adoption, renewal readiness, and value realization across a mid-market and small business portfolio. You’ll align Programmatic and Digital CS with the Renewals Desk, manage renewal risk, and surface growth opportunities for Sales handoff.
The role requires 4+ years in B2B SaaS CS, robust renewal management experience, and the ability to operate across multiple teams with data-driven strategies, all within a Virtual First,