Job-Category: Security, Safety & QualityJob Type: PermanentJob Schedule: Full-TimeCompany DescriptionExperience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge, where the Canadian Rockies are your backyard. Our resort is also in the midst of an exciting multi‐phase transformation, refreshing our iconic property while staying true to the nature, warmth, and heritage that define who we are.It's a great time to join us. You'll build your career in a breathtaking setting, contribute to meaningful updates across the resort, and be part of shaping the future guest experience. This is more than a job, it's a chance to live, work, and thrive in a place like no other.Job DescriptionAt The Fairmont Jasper Park Lodge, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Supervisor, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.What you will be doing:Reporting to theSecurity Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, engaging and friendly serviceFollow departmental policies, procedures and service standardsLead and coach the Security Team to achieve guest service and colleague satisfaction results, through the application of all Corporate and Property standards and policiesManage incident reporting and follow-up, including liaising with the Executive Committee, insurers and guests to ensure productive resolution of potential claimsDevelop and ensure procedures are maintained for dealing with intoxicated persons, thefts, evictions, cash escorts, lost and found articles, crime prevention & response, and fire alarm responsePrepare appropriate purchase orders for the purchase of Security & office supplies,



etcInvestigate and follow-up with regard to any complaints or reports made by guests or staffSupport the Security Manager in leading the operation of the security department, including (but not limited to the following): payroll, budgeting, administration, conducting colleague evaluations, hiring & recruiting, training, and schedulingManage Wildlife control measures on propertyManage safety equipment and inspections (fire extinguishers, first aid kits, eye wash stations, AED, crash kits)Manage in-room safes and procedures and manage electronic lock systemsRepresent the hotel if and when required, in court (criminal or civil)Liaise with Staff Housing on security breaches within residenceAdhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehiclesFollow all safety and sanitation policiesOther duties as assignedQualificationsYour experience and skills include:Previous experience in a Security roleis requiredA valid Alberta Security Services and Investigator license; or, ability to attain alicense under the Alberta Security Services and Investigators Act within 30 days of start date is requiredA Valid Alberta Drivers Licence and Drivers Abstract is requiredPrevious Safety experience is requiredPrevious hospitality experience is requiredValid Advanced Level First Aid is an assetExperience in fire fighter training, WHMIS and/or other safety courses is an assetProficient in Microsoft Office applications,



specifically Word and ExcelProven ability to manage and prioritize critical tasks and work well under pressure & stressful situationsAbility to deal effectively with the public in conflict situationsExcellent communication and organization skillsHighly responsible, flexible and reliableAbility to work well under pressure in a fast-paced environmentAbility to work cohesively with fellow colleagues as part of a team with minimal supervisionAbility to focus attention on guest needs, remaining calm and courteous at all timesAdditional InformationJob Perks & Benefits: Join our team and enjoy a range of exclusive colleagueperks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, specialdiningand wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additionalmeals can bepurchasedat a subsidized rate)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & WhistlerDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.

📌 Security Supervisor (Jasper)
🏢 FAIRMONT
📍 Jasper