Titre du Poste : Représentant(e) aux ventes internes

Lieu : Laval, QC

Horaire : Permanent (Temps plein, du lundi au vendredi)

Résumé du poste : Matrec est un courtier en gestion des matières résiduelles offrant aux entreprises commerciales et résidentielles des services et des produits pour la collecte des déchets, le recyclage, le compostage et la destruction de papiers confidentiels. Pour soutenir la croissance de nos activités à notre siège de Laval, nous recherchons une personne dynamique et orientée vers la satisfaction client pour se joindre à notre équipe interne.

Pourquoi choisir Matrec

- Horaire reliable à temps plein (du lundi au vendredi).
- Gamme d'avantages sociaux incluant assurances collectives (maladie complémentaire, dentaire), ainsi que cellulaire et ordinateur fournis.
- Rémunération : Salaire de base attractif avec commissions.

Exigences du poste

- Diplôme d'études collégiales (DEC/AEC) ou combinaison d'expérience pertinente; Minimum de 2 ans d'expérience combinée en vente interne, service à la clientèle B2B ou centre de contact; Fortes aptitudes communicationnelles (écoute active, capacité à convaincre au téléphone) et grand sens de l'organisation pour gérer plusieurs priorités simultanément; Bilinguisme exigé (français et anglais); Compétences informatiques avec maîtrise de la suite MS Office et aisance avec les bases de données / CRM.

Responsabilités

- Gestion des demandes entrantes : Répondre aux appels et demandes de soumission des clients potentiels et existants avec professionnalisme;
- Vente interne & surventes : Identifier les besoins des clients, proposer des solutions adaptées et effectuer des ventes croisées (upselling);




- Service à la clientèle : Offrir un soutien exceptionnel post-vente, répondre aux questions tarifaires/services et résoudre les requêtes rapidement;
- Saisie et suivi CRM : Préparer les offres de service, mettre à jour les dossiers clients et assurer la rigueur des données dans le système CRM.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date. This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

At the heart of GFL lies our greatest asset—our people. So, we’re glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL,



growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams.

Field

Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities.

Professional

Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.

📌 Représentant(e) aux ventes internes (Laval)
🏢 GFL Environmental
📍 Laval