Enhance customer interactions and boost team performance as a Retail Experience Lead. Oversee store operations while providing exceptional service and team guidance. In this role, you'll manage opening and closing duties and supervise retail staff during shifts.

Your leadership will ensure a high standard of service, assisting cashiers and resolving customer inquiries effectively. You’ll also maintain the store appearance in line with company standards while acting as a resource for team education and compliance. Key Responsibilities:

- Open and close the retail store efficiently
- Greet and assist customers attentively
- Deliver high customer service and build relationships
- Train team members for ongoing education
- Address customer complaints professionally Requirements:
- Minimum 2 years retail experience
- High school diploma or GED required
- Strong communication and conflict resolution skills
- Familiarity with cash management processes
- Transparent criminal record and provincial certification Lead your team to excellence in customer service while fulfilling operational responsibilities.

📌 Retail Experience Lead - Customer Focused (Brampton)
🏢 The Cannabis Guys
📍 Brampton