Lead exceptional dining experiences at SFU Dining Commons as a Front of House Manager. Oversee operations, service standards, and team management in this full time in office role. In this key position at SFU Dining Commons, you will manage daily front-of-house operations while ensuring customer satisfaction.
Your responsibilities include building relationships with customers and SFU stakeholders, supervising unionized staff, and coordinating operational readiness. Engage actively with diverse dietary needs through collaboration with the culinary team to enhance every guest's dining experience. Key Responsibilities:
Deliver outstanding service while responding to guest feedback
Oversee cleanliness, service standards, and menu signage
Supervise and coach unionized associates effectively
Manage staffing schedules and conduct shift briefings
Ensure adherence to food safety and sanitation standards Requirements:
3+ years in food service management or hospitality
Solid knowledge of food safety regulations
Excellent organizational and communication skills
Experience with sustainability initiatives preferred
Previous work in a unionized environment is an asset Empower a positive team atmosphere while enhancing the dining experience at SFU Dining Commons.
📌 Sfu Dining Commons Front Of House Manager Burnaby (Canada)
🏢 Chartwells Higher Education
📍 Canada
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