Drive client success at Deltatre as a Senior Account Director in North America. You'll manage large enterprise accounts, fostering relationships with key broadcasters in sports and media. As an Account Director, you will own two to three significant client accounts, ensuring renewals, upselling, and cross-selling prospects are met.
Collaborate closely with Sales, Product, and Delivery teams to ensure client satisfaction and resolve any issues. Your expertise in account management and understanding of enterprise technology will guide strategic growth in your accounts. Key Responsibilities:
Manage day-to-day client relationships and escalate issues
Present business reviews and showcase delivered value
Collaborate to resolve client issues with technical teams
Own account growth metrics, including renewals and upsells
Identify opportunities and risks within client accounts Requirements:
6+ years in account management or customer success
Proven experience with large enterprise account ownership
Quantifiable results in client renewals and upsells
Familiarity with broadcasting or sports technologies
Ability to travel for client meetings Leverage your expertise in enterprise account management and technology to secure client satisfaction and growth at Deltatre.
📌 Senior Account Director At Deltatre Toronto
🏢 Deltatre
📍 Toronto
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