Location: Toronto, ON
Duration: Long Term Contract
Job Description:
IVR-Contact Center Solution Architect Position Salesforce Service Cloud Voice(1) Experience on Designing| Configuring and implementing Voice-Enabled Contact Center Solutions using Salesforce and any CIVR system(Amazon Connect preferred).(2) Should have expertise in CRM| Telephony Knowledge| Customer Service Operations to deliver optimized and scalable voice experiences.(3) Experience and Troubleshooting working with Salesforce Integrations with Other Internal and Externa...
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📌 IVR / Contact Centre Architect (Ontario)
🏢 Indotronix UK
📍 Ontario
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