Position Summary

Reporting to the Director of Community Connections, the Youth Centre Manager is responsible for the overall leadership, operation, and development of Sah Gwii hat'an inaas Née (Masset Youth Centre). The Manager provides day-to-day oversight of the Youth Centre, ensuring it is a safe, welcoming, youth-centred, and culturally grounded space where young people can build relationships, access support, participate in activities, and experience a sense of belonging.

This position provides leadership to the Youth Centre team, oversees programming and facility operations, supports community partnerships, and works collaboratively with youth, families, safe community members and mentors, and Haida Child & Family staff to strengthen opportunities for youth connection, prevention, wellness, and leadership.

Ability to work a varied work schedule, including evenings and weekends, is a requirement for this position.

Key Duties and Responsibilities

Centre Operations and Facility Management

· Oversee the day-to-day operation of the Youth Centre, ensuring a safe, welcoming, inclusive, and youth-centred environment.

· Develop and maintain operational procedures, schedules, practices, and systems that support effective Centre operations.

· Coordinate building access, facility use, equipment, supplies, purchasing, and inventory management.

· Monitor and address facility concerns, maintenance needs, and safety issues.

· Support the development and implementation of risk management and emergency response procedures.

· Ensure compliance with organizational policies, procedures, and applicable health and safety requirements.

Youth Centre Programming and Engagement

· Lead the planning, coordination, delivery, and evaluation of youth-centred programming and activities at the youth centre.

· Ensure programming reflects youth interests, strengths, cultural identity, wellness, recreation, creativity, learning, and life-skill development.

· Balance structured activities with open drop-in opportunities that encourage relationship-building, connection, and belonging.

· Create opportunities for youth voice, leadership, and participation in shaping Centre programs and priorities.

· Promote awareness of Youth Centre programs, services, and opportunities.

· Support youth access to community resources and services as appropriate.

Team Leadership & Staff Development

· Provide direct supervision, leadership, and support to Youth Centre staff, student employees, and on-call workers.





· Coordinate staffing schedules and ensure adequate coverage.

· Support staff onboarding, orientation, coaching, mentorship, and professional development.

· Foster a collaborative, respectful, and strengths-based team culture.

· Provide guidance and support related to youth engagement, behaviour support, conflict resolution, and de-escalation strategies.

· Conduct regular supervision meetings and performance reviews.

· Identify staffing needs and participate in recruitment and selection processes.

· Ensure that client confidentiality is maintained and that consistent procedures are maintained for the release of confidential client information.

Administration and Reporting

· Develop and manage program budgets in collaboration with the Director of Community Connections.

· Coordinate purchasing and monitor expenditures ensuring responsibility of financial resources.

· Maintain accurate records, statistics, reports, and documentation.

· Prepare reports, summaries, and other documentation as required.

· Oversee Centre attendance tracking, program statistics, and operational reporting.

· Support program evaluation activities, including collection of youth feedback.

· Other duties as required.

Qualifications & Experience

Core Organizational Requirements

All employees of Haida Child & Family are expected to:

· Hold knowledge of Haida culture, history and the implications of colonization for Indigenous children, youth, families and communities.

· Demonstrate an ability to act in alignment with Xaads Xiináangaa | XaaydaGa Xaaynang.ngaay Haida Ways of Being including working from a foundation and deep understanding of Yahgudáng | Yahguudang | Respect, Gin 'láa hl isdaa uu | ‘Laa guu ga kanhllns Responsibility and Gin ‘wáadluwaan gud.ahl kwáagiidang | Gina ‘waadluxan gud ad kwaagid Everything depends on everything else.

· Build and maintain trusting, positive, and respectful relationships with children, youth, families, community members, partners and colleagues.

· Support the vision, mission, values and strategic priorities of Haida Child & Family.





· Maintain confidentiality and exercise sound judgement when handling sensitive information.

· Contribute to a collaborative, culturally safe, and respectful workplace setting.

· Demonstrate a commitment to continuous learning, professional growth, and cultural humility.

Position-Specific Qualifications

· Bachelor’s degree in Human Services, Education or Social work, or a related field with a minimum of three years of leadership experience.

· Minimum three years of leadership or supervisory experience.

· Experience working with youth, families, and community-based programs.

· Demonstrated experience developing and facilitating youth programming.

· Effective written and verbal communication skills and the ability to work closely with a variety of stakeholders, including management, government officials, and community members.

· Ability to establish priorities, triage, and carry out duties in a professional manner, work independently and as a team member within a multidisciplinary team environment.

· Working knowledge of key federal, provincial, health and Indigenous organizations that provide services to children & families.

· Sound problem-solving, critical thinking, negotiation and team building skills.

· Knowledge and ability to use Microsoft Programs.

· Ability to balance competing priorities and work under pressure.

· An equivalent combination of education, lived experience, and relevant work experience will be considered.

If you’re interested in this role but don’t meet every listed qualification, we still encourage you to apply. We value a range of experiences and strengths, and we are committed to supporting staff through mentorship, training, and ongoing learning.

Working Conditions

· 35-hour work week that will include a varied schedule consisting of evening and weekend shifts

· Travel between communities on Haida Gwaii will be required.

· Must be able to obtain and maintain a Criminal Record and Vulnerable Sector check.

· Must possess and maintain a valid BC Driver's License and a reliable personal vehicle suitable for work related purposes, including occasional transportation of clients as required.

Pursuant to Section 41 of the BC Human Rights Code, preference may be given to qualified applicants of Indigenous ancestry.

This position requires union membership.

Closing date: Sunday October 25th, 2026

Contact: [email protected]

Recruitment is managed by Lantern HR & Leadership, who may contact you about your application.

📌 Sah Gwii hat’an inaas Née Masset Youth Centre Team Lead
🏢 Haida Child And Family Services Society
📍 Masset