About Us
Appficiency is a global technology and professional services firm that solves complex business challenges through the intelligent application of enterprise software, automation, and AI. We're a proud Oracle NetSuite Alliance Partner; Salesforce Crest Partner; Microsoft Gold Certified Partner, and much more: our evolution has taken us well beyond a single platform, making us a multi-technology advisory and implementation partner across ERP, CRM, cloud platforms, and AI-driven solutions. What sets us apart is a "technical-first" approach, teams who understand both business logic and deep system architecture paired with a genuine belief that our people are our greatest strength, and that's who we invest in first.
The Opportunity
As a Senior Project Manager I, you will step beyond individual program delivery into a broader leadership role — overseeing a team of Project Managers, owning PMO performance across a portfolio of clients, and shaping delivery strategy at an organizational level. You are viewed as a senior executive partner by clients and firm leadership, directly accountable for the health, profitability, and growth of the programs and people under your leadership. This role blends deep delivery expertise with people leadership and strategic influence across the practice.
What You'll Do
Own PMO performance across a portfolio of client programs, accountable for delivery quality, profitability, and client satisfaction
Lead and manage a team of Project Managers, overseeing their performance, development, and career growth
Serve as the senior escalation point across the portfolio for the most critical program-level risks and issues




Set and continuously refine delivery standards and PMO governance across your portfolio
Build and deepen executive-level client relationships, driving strategic account growth and long-term partnerships
Own strategic resourcing and capacity planning across your portfolio, partnering with PMO and firm leadership
Guide clients on enterprise-level program and portfolio strategy, aligning with long-term business objectives
Own executive reporting on portfolio health, risk, and outcomes for firm leadership
Drive business development efforts related to program and portfolio management engagements
Represent Appficiency's delivery capability externally, contributing to the firm's reputation and market presence
Contribute to practice-level strategy, including resourcing models, hiring, and PMO evolution
What You'll Bring
A Bachelor's degree in Business Administration, Project Management, or related field; MBA or equivalent advanced degree preferred
8-10+ years in project/program management, with proven experience leading project managers or teams
PMI-PMP or PMI-ACP or equivalent certification is required
Deep, expert-level experience with the NetSuite platform and enterprise delivery environments
Demonstrated success building and scaling profitable, long-term executive-level client relationships




Exceptional strategic and business acumen, able to align portfolio objectives with firm-wide strategy
Outstanding executive communication, negotiation, and presentation skills
Superior judgment and decision-making ability under ambiguity, pressure, and competing priorities
Proven track record managing and developing project management talent
Advanced knowledge of enterprise architecture, delivery methodology, and industry best practices
Willingness to travel to client locations as needed
Must be eligible to work in and travel to Canada and the United States.
What Will Set You Apart
Demonstrated success managing a portfolio of programs and a team of project managers simultaneously
Recognized as a senior, trusted advisor at the executive level, both with clients and internally
Solid track record scaling client accounts and driving business development outcomes
Proven ability to develop Project Managers into future practice leaders
Meaningful, visible contributions to firm-wide delivery strategy and PMO evolution
What Success Looks Like
You are trusted to own and grow a portfolio of client programs with consistently strong outcomes
Executive stakeholders regard you as an indispensable strategic partner for their program and portfolio strategy
Delivery standards and governance you've shaped are adopted and consistently applied across your portfolio
The Project Managers you lead are advancing in skill, confidence, and career progression
You are a visible driver of business development and practice growth on the PM/delivery track

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📌 Senior Project Manager I (Ontario)
🏢 Appficiency
📍 Ontario