Become a vital part of CMA CGM in Montreal, Quebec as a Customer Service Coordinator focusing on import and export. Deliver exceptional support and resolve customer inquiries with expertise. CMA CGM is seeking a Customer Service Coordinator to enhance customer satisfaction in shipping and logistics. This role requires bilingual candidates who can effectively manage documentation and provide proactive updates on shipments. You will ensure all customer queries are answered efficiently while collaborating with internal teams to resolve issues and promote digital tools. Key Responsibilities:
Address customer inquiries and resolve issues promptly
Ensure timely responses to all customer queries
Assist with shipping documentation and instructions
Provide proactive updates on shipment statuses
Promote and educate customers on digital platforms Requirements:
University degree; transportation certificate preferred
Minimum one year in a customer service role
Bilingual in English and French
Solid communication and problem-solving skills
Proficiency with Salesforce or related software Leverage your customer service skills to support CMA CGM’s mission in Montreal. #J-18808-Ljbffr

📌 Customer Service Coordinator In Montreal
🏢 CMA CGM
📍 Montreal