Transform AI strategies into scalable solutions with Genesys as a Lead AI Solutions Architect. Engage directly with customers to enhance enterprise performance while driving innovation and value in their operations.In this pivotal role, you'll own technical engagements for high-value clients, focusing on AI implementation, integration, and optimization. Your expertise will be crucial in shaping AI strategies that align with customer goals, while you navigate complex integrations across Genesys Cloud and related tech stacks. Collaborating with various teams, you will have a significant impact on delivering productive customer experiences and AI-driven solutions.Key Responsibilities:
Lead end-to-end architecture and discovery for AI initiatives




Create scalable AI architectures and integration patterns
Conduct workshops to enhance customer journeys and workflows
Produce rapid prototypes and proofs of concept
Guide CRM and third-party ecosystem integrationsRequirements:
8+ years in AI, CRM, or automation solutions
Hands-on experience with cloud platforms like Genesys Cloud
Robust background in data governance and security
Excellent stakeholder engagement skills
Proven success in delivering AI programsShape the future of enterprise AI with your expertise in integrations and solutions at Genesys.#J-18808-Ljbffr

📌 Lead Ai Solutions Architect At Genesys Winnipeg (Canada)
🏢 8110 Canada - Genesys Cloud Services
📍 Canada