Overview

Join Paladin Security Group as a Security Guard at West Edmonton Mall, one of Canada's most dynamic retail and entertainment destinations. In this role, you will serve as a visible, reassuring presence, helping maintain a safe and welcoming setting for shoppers, staff, and visitors. This position is ideal for individuals who take pride in helping others, enjoy active work, and want to build a career in safety and security with a company that prioritizes internal growth and training.

What Success Looks Like

In your day-to-day work, success means being proactive, approachable, and observant while patrolling assigned areas of the mall. Over time, successful team members become trusted figures on site, known for explicit communication, calm handling of unexpected situations, and excellent customer service.

Key responsibilities include

- Conducting thorough foot patrols across retail, entertainment, and public areas to maintain safety and deter property loss or mischief.
- Assisting mall guests with directions, general inquiries, lost items, and safety concerns with a high standard of customer service.
- Writing clear, concise, and accurate daily shift logs and detailed incident reports.
- De-escalating tense or challenging situations professionally and responding calmly to medical emergencies, fire alarms, or safety incidents.
- Collaborating effectively with team members, site management, and local emergency services when necessary.

What You Need to Succeed (Must-Haves)

- Valid Security Licence:



A current Alberta Security Guard Licence (BST).
- Work Authorization: Legal eligibility to work in Canada without requiring visa sponsorship.
- Schedule Availability: Ability and willingness to work a continental rotating shift schedule, which includes day, evening, and weekend rotations.
- Communication Skills: Strong spoken and written English skills to complete detailed incident reports and interact clearly with the public.
- Physical Mobility: Ability to stand and walk for long periods while patrolling large indoor facilities.

Nice-to-Haves

- Previous experience in security, customer service, hospitality, or retail environments.
- A valid Standard First Aid and CPR Level C certificate.

Compensation and Hours

- Pay Rate: $19.00 CAD per hour.
- Position Type: Part-Time.
- Shift Structure: Continental rotating shifts.

Why Join Paladin Security?

Paladin Security is recognized as one of Canada’s Best Managed Companies. We invest in our people through extensive, industry-leading training programs and actively prefer to promote from within. Whether you are starting your security career or looking for a reliable long-term role, Paladin provides the tools, support, and stability to help you achieve your goals.

Ready to Apply?

If you meet the requirements and are ready to contribute to a safe community at West Edmonton Mall, we welcome your application. Submit your resume today to connect with our recruiting team.

📌 Security Guard (Edmonton)
🏢 Paladin Security
📍 Edmonton