Elevate customer experiences with Richelieu as a Customer Service Specialist. This full-time role focuses on providing exceptional support and utilizing your knowledge of cabinetry solutions.

Richelieu is seeking a Customer Service Representative to enhance its team. In this role, you will deliver vital customer service by verifying and processing order information efficiently. Your expertise will primarily support our closet solutions division while ensuring high standards of service and customer satisfaction.

Key Responsibilities:
• Answer customer phone inquiries and process orders
• Collaborate with outside sales representatives on quotes
• Assist showroom walk-in customers with orders




• Provide product solutions for field-project issues
• Research and solicit complementary sales via phone and in-person

Requirements:
• Experience in a similar customer service role
• Knowledge of cabinetry or building materials
• Solid problem-solving and project management skills
• Proficient in Microsoft Office applications
• AS400 experience preferred but not necessary

Utilize your customer service skills and knowledge of cabinetry products to contribute to Richelieu's mission of excellence.
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📌 Customer Service Specialist at Richelieu (Quebec City)
🏢 Richelieu
📍 Quebec City