Join Ombudsman Toronto as the Manager of Business Services, providing key decision support to enhance operational efficiency and advance housing equity. This full time, permanent role involves financial oversight, staff coordination, and strategic policy development.

In this senior-level position, you'll play a crucial role in establishing the operational infrastructure that supports Ombudsman Toronto's mission. You will manage complex projects, offer strategic advice to senior leadership, and implement organizational excellence initiatives. Engaging with diverse stakeholders, you will enhance service levels and advance equity across programs and policies.

Key Responsibilities:
• Provide senior-level decision support for operational functions
• Manage budgets, finances, and human resources effectively




• Lead project planning and organizational change initiatives
• Develop and implement strategies aligned with strategic objectives
• Foster teamwork and high standards of work quality

Requirements:
• Post-secondary education in relevant discipline
• Extensive senior-level leadership experience
• Strong project management and strategic advisory skills
• Proficient in MS Office Suite, especially Excel
• Experience with public procurement processes

Drive operational excellence and equity initiatives as the Manager of Business Services at Ombudsman Toronto.
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📌 Manager Business Services at Ombudsman Toronto (Ontario)
🏢 City of Toronto
📍 Ontario