Join Pineapple as a Quality and Aftersales Coordinator, based in Aylesford, Kent. This full time position focuses on warranty management, repairs, and ensuring high-quality product standards.
Ideal for detail-oriented individuals, this role combines aftersales support with quality control responsibilities. You'll engage with customers to address inquiries, perform product inspections, and collaborate with teams to maintain service excellence. As part of a supportive team, you'll play a crucial role in operational success and customer satisfaction at Pineapple.
Key Responsibilities
Respond to customer inquiries regarding warranty claims
Record and report on product inspections and quality issues
Coordinate repairs and manage logistics for collections
Liaise with various departments for effective workflow
Assist in implementing corrective actions for quality improvements
Requirements:
Experience in an administrative/customer-focused role
Solid IT and Microsoft Office skills
Excellent communication and interpersonal skills
Ability to perform physical tasks as needed
Commitment to quality and customer satisfaction
Enhance your career in the energetic furniture industry with Pineapple, promoting quality and customer care.