Do you want to put your expertise in workforce planning and capacity management to work to support large-scale transformations at Desjardins? Do you know how to read and interpret management data to draw findings, prepare scenarios and make recommendations? If so, this position is for you! The Change Management Centre of Excellence supports Desjardins Group’s transformations by assigning change management advisors to projects, programs and business units. Its capacity to meet demand is based on the alignment between portfolio needs and resource availability, skills and allocation. Reporting to the Manager, Planning and Execution Performance, you develop an integrated, forward-looking view of resource demand, capacity and allocation. You analyze and interpret management data to anticipate capacity gaps and inform allocation, prioritization and staffing decisions. You also contribute to the ongoing development of Synergy, the centre’s SharePoint tool, so that it becomes the authoritative source for resource and capacity data. You will help the centre of excellence anticipate its staffing needs, optimize the use of its resources, objectively assess gaps between demand and capacity, and make better-informed assignment and staffing decisions, while supporting the development and balance of its teams.
More specifically, you will be required to: Develop and maintain a forward-looking view of workforce capacity by portfolio, level and skill
Consolidate current and projected demand and translate it into resource needs
Model capacity and develop scenarios to anticipate gaps, overloads and bottlenecks
Support decisions regarding the allocation, rebalancing and prioritization of the project portfolio
Produce analyses and recommendations for the manager and management committee
Provide functional leadership in the ongoing development of the Synergy tool with respect to resources, projects, assignments and availability




Establish governance and quality mechanisms for capacity data
Simplify planning and reporting mechanisms
Provide guidance to the data analyst and support the development of their expertise.
What we offer Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Advantages apply based on eligibility criteria.
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What you bring to the table Bachelor’s degree in business administration, operations management, business intelligence, human resources management, industrial engineering, project management or a related field
A minimum of six years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Demonstrated experience in demand, capacity and allocation modelling
Experience interpreting management data and developing scenarios and recommendations for management
Experience communicating analytical requirements to data specialists
Experience in the ongoing development of a management tool or data centralization platform
Experience working in a complex, cross-functional, matrix-based environment
Experience using and interpreting management dashboards, including in Power BI
Experience assessing the quality, consistency and limitations of the data used
Significant experience in capacity management, workforce planning,



portfolio management or operational planning
Knowledge of French is required
Proficiency in the analysis and interpretation of management data
Proficiency in the definition and interpretation of capacity indicators
Proficiency in Excel
Knowledge of SharePoint and the Microsoft 365 ecosystem
Knowledge of the principles of data governance, quality and traceability
Action oriented
Communicates effectively
Courage
Customer Focus
Differences
Interpersonal Savvy
Nimble learning
Strategic mindset
Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion.
We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
At Desjardins, we have zero tolerance for discrimination of any kind.
We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable) Job Family Administration (FG)
Unposting Date 2026-10-20
Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.
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📌 Senior Advisor, Workforce Capacity Management (Quebec City)
🏢 Desjardins Group
📍 Quebec City