McKesson is seeking a Sr. Platform Reliability/L3 Support to maintain enterprise platforms across cloud and hybrid environments, focusing on the Sierra Agent OS, Five9, and the integrations that connect them to CRM and identity systems.
You will lead complex investigations, drive root-cause analysis, and improve operational resilience as the senior escalation point for the service desk. This role sits on the Contact Center AI team and requires hands-on production support, incident management,