Manager, Applications and Integration Services is a strategic leadership role within the IT department responsible for overseeing the university's custom applications and integrations. These applications focus on the Student Information System (SIS) and Enterprise Resource Planning (ERP) and include many additional custom-coded tools and integrations. VIU is modernizing this suite of applications and collaborating with third parties to integrate proven solutions.

Key Responsibilities

Lead, mentor, and develop ITS Applications Team

Manage performance, assess, and hire team members

Foster a collaborative, learning-focused culture that encourages innovation and professional growth

Conduct performance evaluations, establish goals, and provide ongoing coaching and feedback

Build team capabilities through skills development, training programs, and knowledge sharing initiatives

Manage workload distribution, resource allocation, and team capacity planning

Application Architecture and Modernization

Ensure data is decoupled from business logic

Isolate the presentation layer from data and business logic layers

Refactor existing applications and workflows to accelerate delivery and streamline execution

Establish integration architecture standards and patterns

Modernize legacy code and workflows using industry best practices

Manage and reduce technical debt and application lifecycle risks

Develop modernization plans aligned with institutional priorities

Data Governance and Storage

Improve data storage strategies to support institutional data governance initiatives

Evolve mitigation strategies to minimize the risk the Oracle implementation imposes on the institution

Establish standards that protect data integrity while enabling reliable integrations across enterprise systems

Development Pipelines and Automation

Ensure all business logic is maintained in version control (Git)

Develop pipelines and automation to streamline release and development strategies

Establish standards and best practices for automated build, test, and deployment of applications and integrations

Drive continuous improvement in development workflows, reducing manual processes and accelerating delivery

Agile Delivery and Practices

Continue to implement an Agile development methodology across the Applications teams

Foster iterative delivery, continuous improvement, and clear prioritization of application work

Align sprint planning, backlog management, and release practices with institutional priorities

Collaboration and Stakeholder Management

Collaborate with business units and analysts to create design, specifications, and development plans and strategies

Coordinate with the Director of Applications,



Automation and AI on strategic initiatives and technology roadmaps

Communicate effectively with technical and non-technical stakeholders across the university

Build and maintain collaborative relationships with key administrative and academic stakeholders

Participate in institutional planning to identify application and integration improvements

Application Security and Compliance

Establish Secure Software Development Lifecycle (SSDLC) practices

Embed automated security testing into CI/CD pipelines

Oversee application vulnerability remediation processes

Ensure compliance with university cybersecurity standards and policies

Operational Excellence

Establish and maintain operational processes, documentation, and pipelines for application development

Implement monitoring, alerting, and incident response procedures to ensure application reliability and availability

Lead root cause analysis efforts for application and integration incidents and drive preventive measures

Ensure change management processes balance innovation with stability and risk management

Maintain vendor relationships and evaluate emerging technologies that could benefit the institution

Bachelor's degree in Computer Science, Information Technology, or related field and 5+ years of progressive experience in application development. An equivalent combination of education and experience may be considered.

Required Qualifications

Deep understanding of SQL and Oracle relational databases

Experience leading projects and teams through complex change driven by software development

Ability to develop in modern coding languages (C# preferred)

Experience with Agile methodologies

Familiarity with ERP systems and Student Information Systems

Proven track record of working with business units in software development

Strong project management skills with the ability to manage multiple competing priorities

Excellent communication and interpersonal skills with the ability to work across technical and business teams

Demonstrated ability to translate technical concepts for diverse audiences

Preferred Qualifications

Three or more years of leadership experience, including coaching, and recruitment, and workforce planning

Master's degree in a related field

Experience in higher education IT environments





Professional certifications in software development and management

Understanding of application development and microservices architectures

Understanding of MortarCAPS or equivalent PSI data structures

Familiarity with compliance frameworks relevant to higher education (FOIPPA, PIPEDA, etc.)

Key Competencies

Strategic thinking and planning

Technical leadership and vision

Business process analysis

Risk management

Change management and organizational transformation

Release management

Problem-solving and analytical skills

Budget and resource management

Vendor and stakeholder management

Team building and talent development

Continuous improvement mindset

Adaptability in evolving technology landscapes

Working Conditions

Standard office environment with hybrid/remote work flexibility(within BC)

Occasional after-hours work for maintenance windows and incident response

On-call rotation participation as needed- May require occasional travel for conferences or training

Benefits
VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Note

Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning setting for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity-seeking groups to self-identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity-seeking group will not lead to advantageous treatment of a candidate who is not qualified.

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📌 Manager, Applications and Integration Services (British Columbia)
🏢 Vancouver Island University
📍 British Columbia