Lead strategic excellence as a General Manager in a luxury retail environment. Drive sales, enhance client experiences, and manage store operations effectively in this dynamic role.

This role reports to the Director of Retail for the Americas, emphasizing business leadership and client experience. The ideal candidate will possess 7-10 years of retail experience, particularly in luxury, and has a strong understanding of sales strategies, team management, and operational best practices. You will actively engage with clients while leading and developing your sales team to ensure top performance and an exceptional customer journey.

Key Responsibilities:
• Achieve annual sales goals across product categories
• Train and develop sales associates for success




• Elevate client experience through robust engagement
• Oversee compliance with company policies and procedures
• Manage store budgets to hit profitability targets

Requirements:
• 7-10 years of retail experience in luxury
• Strong leadership and organizational skills
• Ability to motivate and develop teams
• Excellent interpersonal and communication skills
• Open to varied work hours including nights and weekends

Elevate customer experience and drive sales success as a General Manager.
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📌 Luxury Retail General Manager Position (Ontario)
🏢 TOM FORD FASHION
📍 Ontario