Overview

Are you passionate about animals and eager to share your expertise with pet owners? As a Pet Expert, you will be the go-to resource for customers seeking advice on pet care, nutrition, and product selection. Your enthusiasm and knowledge will inspire pet owners to make informed decisions, ensuring the well-being of their furry friends.

This role offers an exciting prospect to combine your love for animals with agile retail experience, all while helping customers find the perfect products for their pets.

Duties
Provide personalized guidance to customers on pet nutrition, health, grooming, and care needs
Demonstrate product features and advantages through engaging product demos and explanations
Assist customers with selecting appropriate merchandise, including food, toys, accessories, and health supplies
Operate POS (Point of Sale) systems accurately for transactions, cash handling, and receipts
Upsell complementary products to enhance customer satisfaction and sales goals
Maintain organized shelves and ensure cleanliness and safety standards are upheld throughout the store
Continuous stocking of shelves with product to maintain available inventory.

Qualifications




Strong communication skills with the ability to explain complex information clearly in English; multilingual abilities are a plus
Previous experience in retail sales or customer service, preferably within pet or specialty retail environments
Basic math skills for cash handling, POS operation, and inventory management
Excellent organizational skills with the ability to manage time efficiently during busy periods
Bilingual proficiency is highly desirable to serve diverse customer needs
Knowledge of merchandising techniques, POS systems, and retail best practices is preferred
Ability to lift 40lbs on a regular basis.

Join us as a Pet Expert and turn your passion for animals into a rewarding career! Bring your enthusiasm, technical know-how, and exceptional communication skills to help pet owners provide the best care possible. Your expertise will make a real difference in our customers’ lives while fostering a lively and supportive shopping environment.

Pay: $17.95 per hour

Expected hours: 8.0 – 30.0 per week

Benefits
Store discount

Experience:
Retail sales: 1 year (required)

Language:
English (required)

Work Location: In person

📌 Pet Expert Kitchener
🏢 Pet Valu
📍 Kitchener