Drive employee satisfaction as a People Experience Advisor with Mondelez International. Leverage your process expertise to enhance service operations and improve the employee experience. As a key specialist in Mondelez's Digital Services, you will ensure compliance with service agreements.

Your role involves developing standard operating procedures and contributing to training materials while analyzing service exceptions. You will actively engage in continuous improvement, focusing on optimizing processes for the organization. Key Responsibilities:
Develop and standardize operating procedures across the organization
Coach managers on utilizing self-service tools effectively
Enhance the Knowledge Portal to improve user experience




Manage onboarding and support reorganizations within the team
Drive compliance with legal frameworks for people practices Requirements:
Bachelor’s degree in Human Resources or related field
Experience in shared service organizations
Skills in process design, mapping, and business requirements gathering
Solid communication and interpersonal skills
Background in a manufacturing setting is an asset Bring your passion for enhancing employee engagement to Mondelez's People Experience team in Toronto.

📌 People Experience Advisor At Mondelez Toronto
🏢 Mondelez International
📍 Toronto