Office Assistant – Join Our Growing Team in Richmond!

We are a well-established company located in Richmond, proudly operating for over 10 years. Due to business growth, we are currently seeking a reliable and proactive Office Assistant to join our dynamic team.

Key Responsibilities
Answering and directing phone calls or taking messages
Filing and organizing documentation
Handling daily office emails, including sorting, allocating, responding, and drafting in both English and Chinese
Processing internal documents for approval
Review sales orders, work orders and monitor status
Schedule appointments and coordinate technicians' daily work schedules
Follow up with customers and communicate with internal team members
Assist with sales support and general office operations
Maintain customer relations and solve general customer’s inquiries
Keep up-to-date with knowledge for new and existing products

Requirements
Fluency in English, Mandarin and Cantonese is an asset, as the role involves frequent communication with Chinese-speaking clients
Excellent communication and interpersonal skills
Friendly, positive, patient,



dependable and detail-oriented with a strong sense of responsibility
Previous experience in customer service, admin or scheduling is preferred
Experience in HVACs, construction, or any other sales experience is an asset
Quick learner with a proactive attitude and willingness to learn
Flexible, resourceful, and able to multitask in a fast-paced workplace

Schedule:
Full-time (Part time options available)
Monday to Friday

We offer a friendly and stable work setting and are looking for someone with a strong sense of responsibility to grow with us.

How to Apply

Please send us your resume to [email protected] . Qualified candidates will be contacted to schedule an interview.

Job Type: Full-time

Pay: $19.00-$26.00 per hour

Application question(s)
Do you currently hold a valid work permit for Canada with at least one year of remaining validity?
Are you available to start work within the next two weeks?

Experience:
Office: 2 years (preferred)

Work Location: In person

📌 Office Assistant Richmond (Canada)
🏢 COSTAR HOME ENERGY
📍 Canada