Position Overview

We are seeking a reliable, detail-oriented Administrative Assistant to join our team. This role is ideal for someone bilingual in French and English, with strong administrative and billing experience, who is looking for a long-term position in a reliable and evolving workplace.

The successful candidate will play a key role in daily operations, patient communication, billing, and supporting the transition toward digital systems, including the organization and digitization of patient files.

Key Responsibilities
Manage front-desk operations and provide administrative support
Communicate with patients and healthcare partners in both French and English
Coordinate scheduling, email correspondence, and document management
Perform billing duties, including preparing, submitting, and tracking claims (e.g., insurance, provincial programs, or private billing)
Follow up on outstanding payments and resolve billing discrepancies
Maintain accurate financial and patient records
Assist with the organization, scanning, and digitization of patient files
Maintain and update electronic medical records (EMR) systems
Ensure confidentiality and accuracy of all patient and financial information




Support the team through operational and technological transitions

Qualifications
Bilingual in French and English (required)
Previous administrative experience in a healthcare setting (strongly preferred)
Experience with medical billing (required or strongly preferred)
Strong organizational and multitasking skills
High attention to detail, especially with financial data
Proficiency with email, Google Docs, and EMR systems
Ability to adapt to change and learn recent systems quickly
Professional, dependable, and interested in long-term employment

What We’re Looking For

We are looking for someone who is proactive, tech-savvy, and comfortable handling both administrative and billing responsibilities. The ideal candidate thrives in an evolving environment, brings structure to complex workflows, and is committed to growing with the organization long-term.

Type d'emploi : Temps plein, Permanent

Lieu du poste : En présentiel

Pay: $23.00-$30.83 per hour

Expected hours: 40.0 per week

Benefits
On-site parking
Paid time off

Work Location: In person

📌 Medical Administrative Assistant Ottawa
🏢 Groupe Ocularistes Elisabelle
📍 Ottawa