DEPARTMENT: BUSINESS OFFICE POSITION LOCATION: MEAFORD UNION AFFILIATION: OPSEU – CLERICAL STATUS: FULL-TIMEREASON TO POST: DIRECT REPLACEMENT WAGE RATE: $26.020- $28.046 Reporting to the Manager of Registration and Switchboard, the Registration Clerk is responsible for registering patients collecting and verifying demographic and health insurance information and accurately entering and maintaining patient information within the hospital’s information systems (Oracle). The role ensures that registration processes are completed efficiently, accurately, and in accordance with established policies, procedures, and privacy requirements. The Registration Clerk also provides administrative and financial support to other business office functions, including general office administration, payroll, accounts receivable, bank deposits, and data quality. Additional responsibilities may vary slightly depending on the operational needs of each rural hospital site.
QUALIFICATIONS Required: Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma
Successful completion of PM Access (training and testing to be provided)
Ability to utilize Cerner Patient information system, which includes Admission, Discharge and Transfer procedures, Electronic Scheduling Module, FirstNet, statistical verification, census reporting, doctor order entry
Microsoft Office experience in Word (to be tested)




Typing – 30 wpm (to be tested)
Medical Terminology (to be tested)
Excellent interpersonal and communication skills
Attention to detail and accuracy
Patient-service focused
Ability to multi-task
Experience working on a switchboard
Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC
Ability to understand verbal and written instructions
Capable of filing and chart assembly, reading and entering doctor’s orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable).
Ability to work all shifts including days, evenings, weekends
Recent satisfactory performance and attendance records
Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work setting

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📌 Registration Clerk – Business Office (Ontario)
🏢 Brightshores Health System
📍 Ontario