18 Oct
|
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
|
Toronto
18 Oct
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto
Elevate your career as an IVR Developer focusing on Cisco CVP, Call Studio, and Java in Toronto. Embrace a hybrid work model combining technical excellence and client backend integrations. This hybrid role offers a chance to apply 4+ years of experience in DTMF IVR application development.
Candidates will work with Cisco Call Studio, VXML Server, and Apache Tomcat, emphasizing Java development to facilitate customer self-service solutions. A solid foundation in API integration is crucial for effective data sharing between IVR systems and agent desktops. Key Responsibilities:
Develop DTMF IVR applications using Cisco CVP
Integrate Java with backend systems using REST APIs
Utilize Cisco Call Studio and VXML Server tools
Ensure seamless customer self-service and data sharing
Collaborate on CVP integrations with UCCE routing Requirements:
4+ years in DTMF IVR application development
Proficiency in Java and API integration
Experience with Cisco technologies and MS SQL Server
Familiarity with UCCE / ICM and CTI variables
AWS Amazon Connect knowledge is a plus Drive technical innovation and customer experiences in IVR development with this role focused on Cisco technologies.
📌 Ivr Developer At Cisco, Hybrid Role Toronto
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Toronto