Become an L3 Platform Support Specialist at Flexspring, where you'll troubleshoot escalated integration issues on our iPaaS platform from the comfort of home. This role demands deep BPMN expertise and integration skills to ensure seamless operations.

At Flexspring, you will play a key role in diagnosing complex production bugs and issues on our integration platform. Your responsibilities include analyzing BPMN processes, writing fixes, and coordinating with cross-functional teams to enhance platform reliability. You'll use Jira for ticket management, ensuring a robust focus on structured problem-solving.

Key Responsibilities
Investigate escalated production bugs and integration failures
Analyze BPMN flows to determine root causes




Write integration fixes and patch scripts
Coordinate with QA & Incident Manager via Jira
Document root causes and resolutions for institutional knowledge

Requirements:
Bachelor's in IT or Computer Science
Solid understanding of BPMN and workflow logic
Proven experience in API integration troubleshooting
Ability to read/debug scripts under pressure
Familiarity with Jira and escalation processes

Bring your integration troubleshooting expertise to support Flexspring's platform operations effectively.

📌 Platform Support At Flexspring Vancouver (Canada)
🏢 Flexspring
📍 Canada