Step into a leadership role at Duliban Insurance as the Personal Lines Service Team Lead in Grimsby, Ontario. Motivate and guide a team to exceed client expectations daily.

This role offers you the prospect to nurture a high-performing Personal Lines Service team. You will focus on coaching, managing client escalations, and ensuring smooth operational flow. Your contributions will directly impact client satisfaction and team success, fostering a collaborative workplace.

Key Responsibilities
Coach and support the Personal Lines team of brokers
Enhance client retention and satisfaction metrics
Manage daily office operations and requests
Address and resolve client escalations promptly
Review team performance and provide constructive feedback

Requirements:
RIBO license with minimum 3 years as an Insurance Broker
Excellent leadership and communication skills
Proven ability to manage and coach teams
Attention to detail and robust organizational skills
Initiative in assisting team members where needed

Lead with confidence at Duliban Insurance and impact client satisfaction through exemplary service delivery.

📌 Lead Personal Lines Customer Service Team Grimsby (Canada)
🏢 Duliban Insurance
📍 Canada