The Brick is actively seeking to expand our management team.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!

Responsibilities
Reporting to the Store Manager, the Operations Supervisorwill have the following responsibilities:

Maintain excellence in store merchandising, detail and customer service

Recruit, hire and develop staff through coaching, goal setting and conducting performance appraisals

Handle escalated customer service issues and offer solutions

Lead by example, promoting teamwork within all departments

Ensure a high-level of data entry accuracy with minimal errors

Maintain store inventory levels and inventory accuracy

Control and reporting of Accounts Receivable and Accounts Payable

Understand, implement and ensure compliance with all Brick Group policies & procedures

Qualifications

High school diploma or equivalent; post secondary education an asset

2 or more years of customer service or sales experience

Previous retail Supervisory or Senior Associate experience an asset





Proven track record in customer service, operations and merchandising

Excellent verbal and written communication skills

Highly developed problem solving skills

Good time management skills and work ethic

The ability to promote an extreme level of excellence and pride in customer service and store detail

Flexibility to work any shift, including evenings and weekends, as required

Why The Brick
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

Competitive remuneration package that will commensurate with experience

Career progression potential with plenty of access to ongoing personal and professional development

A dynamic workplace to showcase your leadership talents.

The Brick is committed to fair and accessibleemployment practices and will accommodate people with disabilities throughoutthe recruitment, application, and selection process. If you require anaccommodation at any stage of the process, please let the hiring manager knowor reach out to [email protected]

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📌 Brick Supervisor, Operations (Quebec City)
🏢 The Brick
📍 Quebec City