Frankfurt Autobody is looking for a friendly, organized, and motivated Customer Service Representative to join our team full-time.
We are a manufacturer-certified collision repair facility for Porsche, BMW, Lexus & Toyota... and other brands, serving Vancouver with qualified collision repair and customer service.
Position: Full-Time Customer Service Representative
Hours: Monday to Friday, 8:30 AM – 5:30 PM
Wage: $21–$25 per hour , based on experience. Compensation will be reviewed and may be adjusted upon successful completion of the probationary period.
Responsibilities:
Greet customers and assist with their repair needs
Answer phone calls and schedule appointments
Coordinate vehicle drop-offs and pick-ups
Provide customers with repair updates
Assist with ICBC claims, documentation, and paperwork




Coordinate with estimators, technicians, rental companies, and insurance partners
Maintain customer and repair files
Help ensure a smooth and positive customer experience from start to finish
What We’re Looking For:
Strong customer service and communication skills
Friendly, professional, and dependable
Strong organizational and multitasking skills
Comfortable working with computers and office systems
Previous customer service or administrative experience preferred
Automotive or collision repair experience is an asset, but not required
Willingness to learn and work as part of a team

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