Elevate your career as a Technical Support Team Lead with Teltonika, where you'll guide a team of IoT Solutions Engineers in a hybrid work model. This role focuses on ensuring efficient customer issue resolution and fostering team growth. As a pivotal figure in Teltonika's telematics unit, you will lead a team dedicated to creating top-notch GPS tracking solutions for various industries.

This leadership role demands technical expertise and solid interpersonal skills as you support team members' professional development while managing helpdesk tickets and collaborating with Sales and R&D; teams. Key Responsibilities:
Guide team on technical and procedural issues
Foster team member competence and skilled growth
Analyze and support resolution of helpdesk tickets
Collaborate with Sales and R&D; departments
Monitor team performance and manage workloads Requirements:
Proficient in English (B2 or higher)
Experience with technical products preferred
Strong organizational and communication skills
Able to adapt to changing technologies
Familiarity with GitLab or Jira Lead a agile team at Teltonika to enhance customer satisfaction and technical excellence!

📌 Lead Technical Support For Iot Solutions Toronto
🏢 Teltonika
📍 Toronto