Elevate customer satisfaction as the Customer Experience & Order Fulfillment Lead at Workspace48. Drive order fulfillment and resolve issues proactively in a rapid-paced setting. In this vital lead role, you will own customer interactions after order placement, ensuring fulfillment timelines and managing expectations effectively.

Strong organizational skills and proactive communication are essential as you work closely with sales and operations, focusing on timely order readiness and delivery. Key Responsibilities:
Serve as primary contact for order-related inquiries
Proactively communicate changes affecting orders
Provide timely updates on order statuses
Resolve issues through effective documentation
Manage challenging conversations while maintaining confidence Requirements:
Minimum five years in customer experience or order management
Proven order fulfillment and exception handling skills
Robust verbal and written communication abilities
Experience with ERP systems and order management
Proficient in Microsoft Office, especially Excel Ensure seamless order fulfillment and customer satisfaction with Workspace48's dedicated team, focusing on operational excellence.

📌 Lead Customer Experience At Worksp Woodstock
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📍 Woodstock