Parts Advisor, Otto's Service Centre Ltd. (Otto's BMW)

Otto's Service Centre Ltd. (Otto's BMW) | Parts Advisor | Opened on 10/09/2026 | Pay rate: $ per year

About Otto’s

At Otto’s BMW, we’re passionate about delivering exceptional experiences - and we know that begins with exceptional people. To the core, we are a family-run business. As Canada’s oldest BMW retailer, we’re proud to represent the ultimate driving experience with a team that shares our commitment to excellence through our family and values-first approach to everything we do.

At Otto’s Automotive Group we pride ourselves on delivering premium automotive experiences across our award-winning dealerships. With a legacy of excellence in customer service, community involvement, and employee development, Otto’s is committed to being an employer of choice in the automotive industry. Otto’s owns and operates Otto’s BMW (Canada’s oldest BMW retailer, delivering the ultimate driving experience since 1964),Otto’s Subaru, recognized as the #1 Subaru retailer in the country, and Otto’s Collision Centre.

About the Position

We are currently seeking an experienced and motivated Parts Advisor to join our team. In this role, you’ll play an integral part in ensuring our customers and internal teams receive the highest level of support and service.

Key Responsibilities

Respond to parts inquiries from customers, technicians, and sales staff in a prompt and professional manner





Accurately fulfill parts orders and manage returns

Navigate inventory and order management systems with efficiency

Organize, move, and lift parts inventory (up to 50 pounds unassisted)

Utilize the Reynolds system for parts sales and inventory control

Identify and locate model-specific parts quickly and accurately

Maintain a strong understanding of inventory control best practices

Support high levels of customer satisfaction and dealership standards

Take on additional tasks as assigned to support department success

Qualifications

Minimum 3 years of automotive parts experience preferred

Strong knowledge of automotive parts and components

Able to work independently and stay self-motivated in a fast-paced environment

Able to comfortably lift up to 50 pounds unassisted

Reynolds system experience preferred

Robust communication and customer service skills

Why Join Otto’s - What We Offer

Highly competitive compensation and incentive programs

Dental / Vision / Health benefits package

RRSP match

Wellness program

Drive your Brand Incentive

Employee pricing on products and services

Employee rewards / events

Family branded environment

Comprehensive training and development support

Excellent insurance benefits and employee discounts

Positive, supportive team culture in a world-class facility

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📌 Parts Advisor, Otto's Service Centre Ltd. (Otto's BMW) (Ottawa)
🏢 Formulafordlincoln
📍 Ottawa