Drive efficiency and improvements as an HR Operations Analyst. Work hybrid to enhance services and deliver exceptional support in shared environments.

This role is integral to improving HR operations within a shared services framework. You will be responsible for addressing employee inquiries, analyzing trends, and recommending enhancements to existing processes. Your cooperative efforts will contribute to the ongoing transformation of HR services while maintaining a solid focus on customer satisfaction.

Key Responsibilities
Resolve inquiries with empathy and speed through various communications
Champion a culture of service excellence
Utilize HR systems to gather insights for process enhancements
Document and manage complex cases efficiently
Identify and implement process optimizations proactively

Requirements:
1–3 years in HR service environments
Skilled in problem-solving and analysis
Capable of working independently and in teams
Strong MS Office skills and HR system familiarity
Discreet handling of sensitive information

Bring your expertise to enhance HR operations, fostering a supportive environment through cutting-edge process improvements.

📌 Hr Analyst For Operations And Improvements Longueuil
🏢 RTX
📍 Longueuil