Lead the Member Education team at Manulife, combining team development and client management to enhance member experiences with national retirement plans in a hybrid working model.As a critical part of our organization, you will guide communication consultants while managing your own portfolio of national clients. This role emphasizes strategic leadership and hands-on coaching, aimed at improving member engagement and driving results through effective education strategies. Your insights will be vital in shaping the member experience across our retirement plans.Key Responsibilities:
Mentor communication consultants while managing client portfolios
Develop explicit education strategies based on client objectives
Optimize onboarding and member engagement processes




Execute projects ensuring timely results and quality
Support large-case RFPs and presentations for business growthRequirements:
Solid leadership capabilities focused on team inspiration
Exceptional communication and relationship-building skills
Experience in delivering presentations to senior stakeholders
Proven project management experience under tight deadlines
Knowledge in retirement products; RPA designation aimed forEmpower engagement and education within Manulife's retirement plans as a leader in member education.#J-18808-Ljbffr

📌 Member Education Consultant Team Manager Toronto
🏢 Manulife
📍 Toronto