Be a champion for patient care with WELL Health Diagnostic Centres as a Patient Service Representative. Provide support and coordination while enhancing healthcare experiences for patients across Ontario.
This role involves engaging with patients, hospitals, and physicians to ensure smooth communication and effective scheduling. Key responsibilities include responding to inquiries, managing fax requests, and maintaining reports. You’ll be part of a dedicated team focused on reducing wait times and fostering a collaborative environment.
Key Responsibilities:
• Interact professionally with patients and healthcare providers by phone and email
• Schedule and reschedule appointments to optimize efficiency
• Review incoming fax requests from referring physicians
• Address patient inquiries effectively and in a timely manner
• Prepare reports and statistics as needed
Requirements:
• High school diploma required, health sciences education preferred
• Previous call center experience is an asset
• Excellent written and verbal communication skills
• Proficient in MS Office applications
• Ability to adapt to varying shifts and locations
Elevate patient service quality with your communication skills and organizational abilities at WELL Health Diagnostic Centres.
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📌 Patient Service Representative at WELL Health (Milton)
🏢 MyHealth Partners
📍 Milton
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