This role is remote anywhere in Canada. Meet the Team As a Customer Delivery Engineering Technical Leader for Core and ES for our Cisco/Splunk Qualified Services team, you are passionate about customers and their journey to use Splunk to its fullest capabilities. You will help customers adopt and optimize their environment through consistent touch points and strategic guidance, ensuring our customers realize the quickest time to value, and maximum return on their investment. You will collaborate with the team and share your inputs as we create standard processes and procedures that enable us to deliver the highest level of service, drive scale and automate key functions. Additionally, you will tackle the resolution of our customers’ most complicated problems, including the ones they didn't even know existed. Splunkers are self‑motivated and have a steadfast thirst to learn exciting technologies and thrive in constantly evolving environments.



Are you up for the challenge? Your Impact Strategic execution of adoption and optimization activities in long‑term engagements, which includes regular meeting cadence, documentation, and representation of valuable outcomes from your work with customers. Lead all aspects of the adoption, optimization and integration of Splunk’s Core and ES solutions into the customers’ business architecture. High‑quality technical mentorship on Enterprise level architecture, configuration, and optimization work in sophisticated environments for area of discipline. Customer advocacy for key initiatives and discreet needs across the internal Splunk ecosystem Serve as a dedicated point of contact for customer needs including adoption, optimization, customer success and technical escalations. Continual engagement and information sharing with Splunk’s diverse

📌 Customer Delivery Technical Leader (Canada) (Toronto)
🏢 Cisco Systems
📍 Toronto