Drive innovation in AI support as a Customer Support Engineer with H2O.Ai. In this role, you will troubleshoot issues, analyze bugs, and enhance software design while working remotely.H2O.Ai is seeking a Customer Support Engineer focusing on MLOps in the PST time zone. You will engage with clients to resolve technical issues, delve into bug reports, and contribute to robust cloud-native services. Solid software engineering skills and a passion for MLOps are essential for this role.Key Responsibilities:
Engage with customers to troubleshoot technical issues
Analyze bug reports and identify root causes
Design current features and document solutions
Write code with corresponding unit tests
Contribute to automated testing for software changesRequirements:
Bachelor’s degree in Computer Science or Engineering
Minimum of 1 year in Software Engineering roles
Hands-on experience with Kubernetes and Docker
Proficiency in Python, GoLang, C++, or Java
Familiarity with Terraform, Helm, and cloud platformsUtilize your technical skills in software development and customer support to enhance H2O.Ai's creative solutions.#J-18808-Ljbffr
📌 Customer Support Engineer Mlopso Ai Ottawa
🏢 h2o.ai
📍 Ottawa
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