Elevate guest experiences at Sun Peaks as a Guest Services Manager. Lead a energetic team in creating memorable stays through exceptional service and local expertise. As a Guest Services Manager, your leadership will define the quality of service for guests at this renowned mountain resort.

You will leverage your concierge and hospitality experience, guiding a team to deliver personalized experiences while maintaining high operational standards. An energetic attitude and a proven track record of service excellence are essential for this role. Key Responsibilities:
Lead the Guest Services team to ensure exemplary hospitality
Create personalized experiences for guests at every prospect
Collaborate with management to enhance arrival and departure experiences




Monitor team performance and provide constructive feedback
Manage recruitment and onboarding processes for the department Requirements:
Minimum of 2 years in a leadership role within hospitality
Strong communication skills; multilingual preferred
Familiarity with hotel systems, Opera PMS advantageous
Ability to manage finances, budgets, and forecasts
Dedication to building a supportive, team-oriented team culture Bring your hospitality passion to Sun Peaks as a Guest Services Manager, where guest satisfaction and teamwork are top priorities.

📌 Guest Services Manager At Sun Peaks
🏢 Sun Peaks Grand Hotel u0026 Conference Centre
📍 Sun Peaks