Join AVEVA as a Hybrid Tech Support Engineer based in Calgary, Alberta. This engaging entry-level position focuses on troubleshooting and resolving complex issues in industrial software.

As a Technical Support Engineer, you will play a vital role in providing technical assistance related to our creative products. You will engage in problem-solving, actively collaborating with R&D; and project delivery teams. This position promises personal and career development while contributing to a company lauded for its commitment to diversity and sustainability.

Key Responsibilities
Provide comprehensive support for technical product issues
Conduct triage and analysis for complex challenges
Thoroughly document resolutions within the case management system
Develop workarounds to maintain system availability
Gather and assess requirements for custom code changes

Requirements:
Ability to manage multiple tasks effectively
Robust communication skills in English
Self-motivated and eager to learn
Team collaboration skills for shared goals
Knowledge of software development and SQL

Bring your technical prowess and customer focus to AVEVA's support team, fostering solutions that matter.

📌 Hybrid Tech Support Engineer Role Calgary
🏢 AVEVA
📍 Calgary