This role goes beyond traditional support. You will act as the go‑to expert for all Yardi‑related systems, ensuring the platform is not only running smoothly, but also continuously evolving to support business needs across the organization.

This role will work closely with multiple teams to understand their workflows, identify opportunities for improvement, and implement solutions that increase efficiency, visibility, and performance.

From managing configurations and troubleshooting issues to leading upgrades and driving current initiatives, you will play a key role in shaping how Olymbec leverages Yardi today and in the future.

Key Responsibilities
System Ownership & Expertise

Act as the subject matter expert for all Yardi products and modules at Olymbec

Own and manage system configurations including: Users, roles, permissions; Properties and entities; Menu sets and access structures

Ensure system stability, performance, and data integrity

Provide front‑line and advanced support to business users across departments

Troubleshoot issues, identify root causes, and implement long‑term solutions

Manage and follow up on tickets, ensuring full resolution and user satisfaction

Proactively identify opportunities to improve workflows and system usage

Lead and coordinate new module implementations, enhancements and optimizations; build and maintain a Yardi roadmap aligned with business priorities; work closely with Yardi support and external partners

Reporting & Data Enablement

Design, build, and maintain custom reports and dashboards

Support teams with data needs and insights





Ensure reporting accuracy and usability for decision‑making

Business Collaboration

Partner with departments to understand operational needs

Translate business requirements into system solutions

Support adoption of new features and processes

Documentation & Training

Create and maintain clear documentation and procedures

Develop training materials and support user onboarding

Promote best practices across the organization

Qualifications
What You Bring

5+ years of experience supporting Yardi systems

Strong experience with Facility Manager

Solid understanding of property management workflows, purchasing and receivables

Expert level oral and written communication in French and English; will interact >50% of the time with international customers, suppliers and colleagues (USA) who only communicate in English.

Ability to manage multiple priorities and work independently

Nice to Have

Experience leading system implementations or upgrades

Strong analytical and problem‑solving mindset

Experience working in real estate or property management environment

Diversity and inclusion
We value diversity and are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, age, sex, sexual orientation, gender identity or expression, ethnic or national origin, disability, pregnancy, religion, veteran status, protected genetic information or any other characteristic protected by law.

*Please note that some job offers are subject to a background check, including a criminal record check.

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📌 Yardi systems & Business Solutions Specialist (Quebec City)
🏢 Olymbec Corporate Group
📍 Quebec City