Become a Bilingual Loyalty Account Manager at HEB, where you'll develop strategic client retention efforts and enhance client relationships. This hybrid role is pivotal in maximizing loyalty.
In this position, you will manage various client accounts and identify retention prospects. You will work closely with sales and client relations teams to address client needs and provide tailored HEB product offerings. Your problem-solving skills will be key in ensuring customer satisfaction and retention.
Key Responsibilities
Proactively manage client relationships and retention
Analyze financial situations and propose solutions
Report on client feedback and retention metrics
Coordinate with sales and analytics teams
Maintain knowledge of HEB's offerings
Requirements:
Bilingual proficiency in English and French
Sales experience in inbound or outbound roles
Solid interpersonal and communication skills
Excellent organizational and time management skills
Able to work independently and adapt quickly
Capitalize on your language skills and customer service expertise to thrive in the HEB retention team.
📌 Heb Bilingual Loyalty Account Manager Toronto (Canada)
🏢 HomeEquity Bank
📍 Canada
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