Join us as a Front Office Application Support Engineer, delivering L1/L2 support for Investment Banking technology. Focus on Deal Capture, Trade Booking, and Portfolio Credit Analytics workflows. This role involves ensuring day-to-day application stability and trouble resolution for key financial platforms.

You'll be actively troubleshooting issues, managing incidents, and collaborating with both business and technology teams. Proficiency in SQL, Linux, and ServiceNow will be essential as you execute ITIL-aligned processes and maintain operational reliability. Key Responsibilities:
Provide L1/L2 support for deal capture and trade booking
Manage incidents and perform triage for timely resolutions
Execute ITIL Incident and Change Management processes




Troubleshoot trade lifecycle and functionality issues
Monitor portfolio credit analytics workflows and resolve data issues Requirements:
Robust SQL skills for data analysis and troubleshooting
Experience in Linux for system diagnostics
Familiarity with ServiceNow for incident management
Knowledge of CI/CD practices is advantageous
Ability to develop automation scripts in Python or PowerShell Enhance application stability and improve operations in Investment Banking as a Front Office Application Support Engineer.

📌 Front Office Application Support Engineer Toronto
🏢 E-Solutions
📍 Toronto