Universal Payments Inc. provides secure, reliable payment processing and point-of-sale solutions for businesses across Canada, with a focus on retail, hospitality, and service industries. We help merchants simplify daily operations, enhance the customer experience, and support business growth through easy-to-use payment tools and business management solutions. Team members work closely with clients to understand their needs, recommend tailored systems, and provide competitive pricing and ongoing support. Offerings include POS systems, credit and debit card processing, mobile and contactless payments, eCommerce integrations, reporting tools, and AI Voice Receptionist and Business Intelligence systems.
Join our fast-growing team at Universal Payments Inc! We provide cutting-edge payment processing solutions and innovative AI-Powered Voice Ordering Systems. As the market expands, we are looking for a driven, high-energy sales qualified to help scale our operations and reach new cultural and commercial markets.
Role Overview The Bilingual Business Development Executive (BDE) will drive company growth by securing new business accounts and nurturing our existing client base. In this role, you will sell our core payment solutions and advanced AI voice assistant software, managing the sales cycle from lead generation to close.
Key Responsibilities & Outcomes Generate New Business: Identify, prospect, and close new sales opportunities within the merchant services and AI tech sectors
Pipeline Management: Generate, qualify, and track a high-volume sales pipeline using proactive outbound strategies
Revenue Maximization:



Strategically cross-sell and upsell products to maximize account value
Client Relationship Management: Build and maintain long-term rapport with diverse business owners and stakeholders
Marketing Collaboration: Partner with the Senior Manager to design and execute targeted monthly sales campaigns
Industry Representation: Act as a brand ambassador and network effectively at industry trade shows and events
Requirements & Qualifications Language Proficiency:
Professional fluency in both English and Mandarin is required
Fluency in French is considered a strong asset
Experience: 2+ years of experience in B2B sales, cold outreach, business development, or account management
Proven Performance: A track record of meeting or exceeding KPIs and sales targets
Education: Post-secondary education is preferred
Core Skills: Exceptional communication, sharp negotiation skills, strong closing abilities, and excellent time management
Growth Mindset: High adaptability and a desire to grow alongside a rapidly expanding organization
Reliability: Must be punctual with a reliable vehicle for commute to office/merchant locations
Work Authorization Must be legally authorized to work in Canada
Must be willing to undergo a background check
Location: 58 Advance Road, Etobicoke, ON (In-Office/ On the Road)
Job Type: Full-Time, Monday to Friday
Salary & Benefits Base Pay, Performance Incentives and Language Premium: will be determined by experience and fit
Benefits: Comprehensive Health and Dental Benefits (effective after 3 months)
Other Casual dress
Free On-site parking

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📌 Business Development Executive (Bilingual Mandarin/English) (Ontario)
🏢 Universal Payments
📍 Ontario