SharkNinja is seeking a Team Lead, Retail Operations to head a CSR order management team for our retail accounts. You will ensure accuracy, timeliness, and service quality, driving process improvements to reduce costs and protect fill rates.
You will coach and onboard team members, partner cross-functionally with Sales, DC Ops, and IT, and oversee weekly stand-ups and training initiatives, including AI-driven automation.
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📌 Chef d'équipe Opérations Retail – Optimisation des commandes (Quebec City)
🏢 SharkNinja
📍 Quebec City
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