Order management analysis and error monitoring make up this full-time Order Management Superuser job at Canadian Tire in Toronto, ON . The posted hiring range is $53,000 to $78,000 a year .

You'll support the Order Management team's applications (AOM, Shipment monitor, Bravo and Distributed Order Management) with root cause investigations and analytical reporting . The goal is to find and resolve the system or process issues that interrupt the flow of orders.

About the Role: Order Management Superuser
The Order Management System & Support team works with many teams across Canadian Tire's Supply Chain and Merchandising departments. Its main objective is efficient processing of Purchase Orders and Store Orders so product reaches the retail customer.

Your day-to-day work covers daily error management , order cancellations and uploads, and answers to ad-hoc analysis requests from the VP, AVP or Manager. Success in this role depends on understanding how these processes and systems work, and which internal stakeholders and areas your work affects.

Benefits and Salary
The broadband salary range is $53,000 to $88,000 CAD annually , and the typical hiring range is $53,000 to $78,000 CAD annually . Final salary decisions also depend on your experience, industry benchmarks, internal equity and other role-specific requirements.

Canadian Tire also lists comprehensive benefits and retirement programs , performance incentives , Continuing Education Programs , product discounts and career growth opportunities. Benefits-eligible employees and their families get $5,000 a year in mental health benefits under the flex advantages program.

Job Details
Job Type: Full time

Company: Canadian Tire

Location: Toronto, ON

Requisition ID: JR166260

Date Posted: October 13, 2026

Pay: $53,000–$78,000 CAD per year (typical hiring range)

Responsibilities
The work centres on keeping orders moving through the Order Management environments,



and it combines routine daily processing with analysis and reporting. You'll also take part in testing and in corporate initiatives that affect order management.

Monitor and maintain system health through daily error management and exception analysis

Validate and process Store and Purchase Order cancellation, upload and manipulation requests

Process daily Work Re-direct (WRD) for Store Orders and Purchase Orders

Validate and process daily stranded orders in the Legacy order management system

Investigate and analyze questions about deal and IEP allocation and rationing

Respond on time to ad-hoc analysis requests from the VP, AVP or Manager

Provide testing support when system enhancements and fixes need it

Own, build and maintain programs, queries, reports and other data within the Order Management environments

Take part directly in corporate initiatives so Order Management requirements are heard and met

Challenge the status quo to find creative ways to keep improving daily processes

Document and maintain documentation for all of the above

Requirements / Skills
The posting asks for 2+ years of Supply Chain experience and a background in information engineering and systems analysis . It also expects you to work comfortably with detailed information and complex systems , and to be a proficient user of standard desktop tools.

2+ years of Supply Chain experience

Education involving information engineering and systems analysis

Knowledge of Order Management processes and applications

Proficiency with Excel, Access, Knime and PowerPoint

Proven ability to work with extremely detailed information and understand complex systems

Ability to prioritize multiple tasks , identify issues, assess impacts, relay findings and formulate options

Interpersonal skills and the ability to organize, collaborate and communicate

Proven curiosity and an ambition to learn, solve and understand

Education involving information engineering and systems analysis. 2+ years of Supply Chain experience.

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📌 Order Management Superuser (Ontario)
🏢 Canadian Tire
📍 Ontario