Operations Officer - Contract Management (m/w) (Ottawa)

Operations Officer - Contract Management (m/w) (Ottawa)

18 Oct
|
HealthCareCAN
|
Ottawa

18 Oct

HealthCareCAN

Ottawa

Director, Partnership & Operations (Contract)
Leong Centre for Healthy Children is a research centre at The Hospital for Sick Children and the University of Toronto with the vision of harnessing interdisciplinary research to promote the flourishing of every child and family’. Reporting to the Co-Directors, the Director, Partnership & Operations is a senior leader responsible for translating the Centre’s strategic vision into operational priorities. Working closely with researchers, clinicians, university partners, donors and health system leaders, the Director oversees Centre operations, partnerships, governance, finance, communications and strategic initiatives that advance child health research and policy. The successful candidate will position the Centre to achieve its objectives while fostering strong partnerships across the Hospital, University and broader child health community. While the majority of this role will provide strategic operational leadership that enables the Centre, it also includes some dedicated finance management support (1 day/week) for the SickKids Child Health Policy Accelerator (CHPA), Canada’s first hospital-based applied child and youth health and social policy initiative and a close collaborator of the Centre.
Support implementation of the Centre’s strategic and operational priorities through effective project management, governance and organizational planning.
Collaborate with the Co-Directors, the management team and staff to develop and implement Centre goals and objectives with accountability for the completion of assigned strategic objectives.
Develop,



plan and implement Centre activities, such as catalyst and training grants, and managing Centre advisories and other committees as part of the governance structure.
Provide strategic oversight for Centre events, including the 2027 Leong Centre Symposium, ensuring effective planning, cross-functional coordination, stakeholder engagement, and successful delivery in partnership with the Centre team.
Support governance processes by coordinating leadership committees, preparing briefing materials and ensuring timely follow-up on key decisions.
Build and sustain strategic partnerships with hospital and university leadership, the SickKids Foundation, researchers, clinicians, funding agencies and external collaborators to advance the Centre’s mission and collaborative initiatives.

Serve as a strategic advisor to the Co-Directors by identifying operational risks and opportunities, supporting decision‑making, and advancing organizational priorities.
Oversee the day-to-day operations of the Centre, including planning, budgeting, logistics and administrative coordination, to ensure strategic objectives are achieved.
Ensure projects and operations comply with institutional policies,



governance processes and administrative requirements.
Oversee employee relations issues including hiring, onboarding, workload and vacation scheduling, attendance management, and performance appraisals.
Lead strategic communications and reporting, including donor stewardship materials, annual reports, presentations, website content and stakeholder communications, in collaboration with the Knowledge Mobilization Specialist.
Master’s degree in Public Health, Health Administration, Social Sciences, Business, or a related field with at least 7 years of progressively responsible experience with people management & project management in healthcare roles. Experience working within a complex academic healthcare or research environment, with demonstrated ability to navigate multiple institutional partners, priorities and administrative processes.
Experience in budget management, forecasting, and accounting.
Demonstrated experience convening & leading teams, implementing complex projects and evaluating organizational performance.
Demonstrated ability to exercise sound judgment, manage sensitive information and build credibility with senior leaders and external partners.
Highly organized self‑starter with demonstrated ability to manage multiple competing priorities, adapt to changing demands and consistently meet deadlines.
PMP designation considered an asset.
Demonstrated commitment to advancing equity, diversity, and inclusion objectives.
Employment Type: 15 month (maternity leave) contract with Perks
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📌 Operations Officer - Contract Management (m/w) (Ottawa)
🏢 HealthCareCAN
📍 Ottawa

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